Privacy policy

Why this Privacy Statement?

FOOD MARKET INVEST attaches great importance to the protection of your privacy and personal data. We only use your personal data in accordance with the Privacy Law and other relevant applicable legal provisions. Any reference in this Privacy Statement to the Privacy Law refers to the Law of December 8, 1992, on the protection of privacy concerning the processing of personal data. Any reference to the Regulation refers to the Regulation of April 27, 2016, on the protection of individuals with regard to the processing of personal data and the free movement of such data.

Through this Privacy Statement, FOOD MARKET INVEST aims to inform you of any processing actions regarding these data and of your rights. By using our platform/website/application, you explicitly consent to any potential processing activities by FOOD MARKET INVEST.

This Privacy Statement may be subject to modifications and changes in the future. It is your responsibility to regularly consult this document. Any substantial changes will always be clearly communicated on the FOOD MARKET INVEST platform.

Who processes the personal data?

The website www.fox.brussels is an initiative of:
FOOD MARKET INVEST SRL

Contact details:

FOOD MARKET INVEST SRL

Boulevard du Souverain 25

1170 Brussels

Belgium

Company number: BE.0772.571.346

E-mail : hello@fox.brussels

What personal data is processed?

FOOD MARKET INVEST undertakes to process only the data that is relevant and necessary for the purposes for which it was collected. The following categories of personal data may be processed by FOOD MARKET INVEST:

Identification data
Financial data
Location data
Connection data (IP address, etc.
Consumption habits
National Register Number and Social Security Identification Number
Photos/Recordings
Audio/Video recordings

For what purposes is my personal data used?

FOOD MARKET INVEST collects personal data to provide you with a safe, optimal, and personalized user experience. The collection of personal data increases as you use the platform/website/application and our online services more intensively.

Data processing is essential for the operation of the platform/website/application and its associated services. Processing is carried out exclusively for the following specific purposes:

Grant you access to your user profile.
Ensure the processing of orders and the delivery of products.
Ensure after-sales service.
Manage the contractual relationship.
Enable billing and account management.
Offer you a general, but also personalized service, including sending useful information, newsletters, support, and complaint follow-up.
Improve and personalize our services and products.
Detect fraud, errors, and criminal behavior.
Send promotional offers if you have expressly consented to it (direct marketing). In this case, you may withdraw your consent at any time.

During a visit to the platform/website/application of FOOD MARKET INVEST, certain data is collected for statistical purposes. Such data is necessary to optimize the use of our platform/website/application. This data includes: IP address, estimated location of consultation, time and date of consultation, and which pages were visited. When you visit the FOOD MARKET INVEST platform/website/application, you agree to the collection of this data for statistical purposes as described above.

The User always provides the personal data to FOOD MARKET INVEST, thereby exercising a certain level of control. If certain data is incomplete or seemingly incorrect, FOOD MARKET INVEST reserves the right to delay or suspend certain expected operations temporarily or permanently.

Personal data is only processed for internal use within FOOD MARKET INVEST. We can assure you that personal data will not be sold, transferred, or communicated to third parties connected to us. FOOD MARKET INVEST has taken all possible legal and technical precautions to prevent unauthorized access and use.

We also use cookies!

During a visit to our platform/website, ‘cookies’ may be placed on your hard drive to better tailor the platform/website to the needs of the returning visitor. Non-functional cookies help us optimize your visit to the platform and remember technical choices.

For further understanding of how we use cookies to collect and process your personal data, please refer to our Cookie Policy.

If you wish to visit the FOOD MARKET INVEST platform/website, it is recommended that you enable cookies. However, how to disable cookies can also be found in our Cookie Policy.

What are my rights?

Guarantee of fair and lawful processing

Your personal data is always processed in accordance with the legitimate purposes specified in point 4. It is collected and processed in an adequate, relevant, and non-excessive manner, and is not retained longer than necessary to achieve the intended purposes.

All technical and security measures have been taken to minimize the risks of unauthorized or unlawful access or processing of your personal data. In the event of an intrusion into its IT systems, FOOD MARKET INVEST will immediately take all necessary measures to minimize damage.

Right of access

If you can prove your identity, you have the right to obtain information regarding the processing of your data. This way, you have the right to know the purposes of the processing, the categories of data concerned, the categories of recipients to whom the data is transmitted, the criteria used to determine the retention period of the data, and the rights you can exercise over your data.

Right of rectification

Incorrect or incomplete personal data can be corrected. It is primarily the User’s responsibility to make the necessary changes to their “user account,” but you may also submit a written request for correction.

Right to erasure (or “right to be forgotten”)

You also have the right to obtain the erasure of your personal data in the following cases:

Your personal data is no longer necessary for the purposes for which it was collected.
You withdraw your consent for processing, and there is no other legal basis for processing.
You have validly exercised your right to object.
Your data has been unlawfully processed.
Your data must be erased to comply with a legal obligation.

FOOD MARKET INVEST determines on its own initiative whether the criteria mentioned above are met.

Right to restriction of processing

In certain cases, you have the right to request the restriction of the processing of your personal data, especially in the event of a dispute regarding the accuracy of the data, if your data has been unlawfully processed, if the data is necessary in the context of a legal procedure, or during the time FOOD MARKET INVEST needs to verify whether you can validly exercise your right to erasure.

Right to object

You also have the right to object at any time to the processing of your personal data. FOOD MARKET INVEST will cease processing your personal data unless it can demonstrate compelling legitimate grounds for the processing that override your right to object.

Right to data portability

You have the right to obtain all personal data that you have provided to us in a structured, commonly used, and machine-readable format. At your request, this data may be transferred to another service provider, unless technically impossible.

Right to withdraw your consent

You can withdraw your consent for the processing of your personal data at any time. The withdrawal of your consent does not affect the validity of the processing operations that took place before the withdrawal.

How do I exercise my rights?

To exercise your rights, please send us a request by e-mail to hello@fox.brussels. We will reply as soon as possible, and no later than one (1) month after receipt of the request.

Possibility to lodge a complaint

If you are not satisfied with the processing of your personal data by FOOD MARKET INVEST, you have the right to file a complaint with the Commission for the Protection of Privacy, which becomes the Data Protection Authority as of May 25, 2018 (https://www.privacycommission.be/).